Conditions for Booking & Payments

What you should know

Conditions of Booking

  • Villa Klothilde rooms - Apartments - Suites are to be used only by the designated person or persons that have been confirmed in the Reservation Agreement. All amenities of the Villa Klothilde are strictly for Registered Hotel Guests. There is absolutely no sub-letting of any Rooms - Apartments or Suites.
  • We reserve the right to change the Reserved Rooms - Apartments or Suites with equivalent accommodations.

We strive always to ensure that our Guests have a wonderful and fulfilling Vacation - your happiness and wellbeing is always uppermost in our mind. If you have further questions or request we will happily try to accommodate you here at Villa Klothilde.  

Conditions of Payment

·        Your Reservation becomes active upon receiving within 6 days of monies Deposited in our Bank Account at Volksbank - Zell am See. Or you can give us your Credit Card Information and we will handle it for you on this end. With your Reservation Deposit you also agree to our Cancellation Policies.

·        We do not accept Credit Card payments when you are settling up your Account. We accept cash or direct Bank Transfers to our account at Volksbank - Zell am See. If you are living within the EU there are no extra surcharges involved. Your Deposit will be deducted from your final bill.


Check In

Official Check In occurs between 15:00 (3 pm) to 20:00 (8 pm). If you expect to arrive later – please notify us

Check Out

Rooms- Apartments or Suites must be vacated by 11:00 (11 am) on your day of Departure. 


Our Business Hours

The Reception Desk is open daily from 07:30 (7:30 am) to 11:00 (11 am) mornings and from 14:00 (2 pm) till 19:00 (7 pm) afternoons and evenings.


Cancellation Charges
We shall be sad if you cannot make your vacation as planned but situations due come up. Therefore we request written notice of any cancellations in advance. Here are the simple rules we follow:
  • There are no charges if you notify us 60 days prior to your expected arrival.
  • If you cancel in writing within 30 days – you are responsible for 40 % of your original booking fee.
  • If you cancel in writing within 7 days before your booking appointment – you are responsible 70 % of your original booking fee.
  • If you cancel within 6 days or simply “no show” – you are responsible for 90 % of your original booking fee.
  • If you arrive late or leave early we deduct 10% from the cost of your room.
We recommend Comprehensive Holiday Insurance!
» Holiday Insurance «

Booking Inquiry

(Summer paradise - Hiking & Wonder - Golf & Pleasure)


Adventure package

3 nights including adventure ticket and panorama-cruise on the lake [more…]

Adventure Package

3 nights including an adventure ticket (1.400 m) and panorama lake cruise [more…]

Anti-Stress package

5 nights including 2 massages of your choice [more…]

Connoisseur package

3 nights including a panorama-cruise on the lake [more…]

Enjoyment package

3 nights including a Panorama Cruise on board MS Schmittenhöhe [more…]

Hike & Swim Package
(Summer Packages 2016)

7 nights including a 6 day hike & swim ticket [more…]

Hike and Swim

7 nights including 6 day "Hike and swim" ticket     [more…]

Mountain peak Package

3 nights including a mountain peak ticket and panorama cruise [more…]

Relaxation package

3 nights including one massage of your choice [more…]

Summiteers package

3 nights including summiteer ticket and panorama-cruise on the lake [more…]

Well-being package

7 nights including 3 massages of your choice [more…]





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Villa Klothilde *** · Familie Vitzthum · Skiliftstraße 2-4 · 5700 Zell am See · Austria
Phone: +43 (0)6542 72660 · Fax: +43 (0)6542 7266060 · E-Mail:
by GASTROpoint GmbH
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